Shop employees face violent attacks and verbal abuse, with 54% reporting weekly mistreatment. Campaigns such as Let's Respect Retail and ShopKind Week highlight rising retail crime. The increase in harassment follows a series of events documented across the sector this autumn.
A Waitrose longtime employee takes the role of Head of Customer Experience & Operations at Marks & Spencer. Liverpool FC launches a new store in Oslo, praised by Robbie Fowler. Independent retailers grow within Staffordshire's shopping centre. Retailers are reviewing staffing levels and education in response. Staff unions demand for stronger protection measures as cases increase.