United Airlines is being sued in a San Francisco court for allegedly false advertising allegations. Passengers assert they paid extra for window seats but the seats have no windows.
A judge rejected United's argument that a “window seat” does not guarantee a view, and permitted the lawsuit to proceed. The ruling allows passengers continue their case in the legal system and could lead to restitution or other relief. United may have to revise its seat-marketing approach. The lawsuit claims United advertised window seats as having a view, which the airline says is not required for passengers.